Service Management

Resultware's service management software is an easy to learn package for the office equipment industry designed to save you time and money in the following ways.

Copy billing by Email - Automated Email requests for meter readings and automatic processing to produce effortless invoicing from meter readings speeding up the billing process.

Service Call Management - Logs and schedules service calls. Analyses call costs, engineer times and parts fitted.

Job Costing - Calculates profit for every photocopier to identify high and low profit machines and customers.

Stock Control - Stock levels/usage, reordering prompts, Toner usage statistics.

Integrated Ledgers (if required) - Cut accounting costs by doing your own book keeping, VAT and credit control. Generate Profit and Loss and other essential. management information monthly.

Maintenance contracts- Contract renewal reminders - never lose out on revenue from missed renewals. Schedule Preventative Maintenance visits.

Integrated information - Sales and service will know if a customer account is on stop - no more service supplied to customers who haven't paid.

Full Training/Support service - Both off-site and on-site training facilities with Help desk telephone support.

Data Transfer option - Take existing information and load into resultware quickly and accurately.

Modular pricing - Purchase as many modules as you need.

Resultware Information Pack

If you'd like to read more before making up your mind, you can request an information pack to be sent to you in the post or via email.

Call us on 01604 217188 or click the 'Info Pack' button below to request your free Resultware information pack. The pack includes product information and an application form.

Info Pack